Support Team

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Latest activity by Support Team
  • Support Team created an article,

    Sample 22

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    FAQ

    I can’t login: Use this link to Reset Password. Make sure you have the correct login information and are connected to data or wifi. Contact your product owner/admin or reach out to support@myfielda...

  • Support Team created an article,

    Action Items - Desktop Management

      Action Items are issues that need follow-up attention on the MyFieldAudits platform.   This article covers the following actions on the desktop: how to find and filter all your open Action Items...

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    Summary Report

    The Summary Report allows you to answer the following business questions: What are the most frequent issues across my location(s)? What are the details (photos/comments) surrounding those issues? ...

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    Guide for Onsite Participants

    This article will help you get ready to participate onsite in a remote inspection.  You'll be asked to complete a few pre-inspection requests and then connect over live video feed with a remote au...

  • Support Team created an article,

    Step Four - Scheduling a Remote Inspection

      Step Three - Scheduling a Remote Inspection You'll need to be setup with Inspection Templates before you can schedule an inspection.  If you need help with this step - contact support@myfieldaud...

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    Step Three - Create and Modify Audit Templates

       

  • Support Team created an article,

    Step Two - Create and Request Pre-Inspection Collateral

      Step Two - Creating and Reviewing Pre-inspection Tasks & Collateral Collateral are pre-inspection video and photo requests that enable you to better understand a facility before assigning an ins...

  • Support Team created an article,

    Step One - Creating a Location Profile and Adding Users

      Step One - Invite an Onsite Team Member Log into www.myfieldaudits.com from a desktop computer Click Remote Auditor Click Create Location Profile Select a Facility/Location from the menu at the...

  • Support Team created an article,

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